yafe

Privacy Policy

Effective date: Mar 23, 2025

This Privacy Policy outlines how **Yafe** ("we", "our", or "us") collects, uses, shares, and protects your personal information when you use our platform and services. By accessing our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.

Information we collect

We collect both personal and non-personal information. "Personal information" includes your name, email, contact number, business data, messages, and any details that identify you directly or indirectly. We may also collect non-personal information like device type, browser, usage data, and technical diagnostics which does not identify you personally.

How we use your information

  • Provide, maintain, and improve our services
  • Process transactions and service requests
  • Send service-related communications and marketing content
  • Ensure security and prevent fraud
  • Comply with legal obligations

Sharing of data

We may share your information with affiliates, third-party service providers, or regulatory bodies to deliver services, for compliance, or to enforce policies. We do not sell your data.

WhatsApp Cloud API integration

If you use WhatsApp services through Yafe, you acknowledge that your data may be hosted on Meta's Cloud API infrastructure located in the US and EU. Data localization is not available for this integration.

Location and device data

With your permission, we may collect geo-location data through Bluetooth, GPS, or Wi-Fi to improve functionality. You may disable location services in your device settings.

Cookies and tracking

We use cookies and similar technologies to analyze trends and personalize content. You can modify cookie preferences through your browser settings.

Your rights

  • Access or correct your personal information
  • Request deletion of data
  • Withdraw consent

Please note that revoking access or deleting data may affect your ability to use our services.

Third-party services

Our platform may include links to third-party services (e.g., Meta, WhatsApp). Their data practices are governed by their own privacy policies. We are not responsible for their content or practices.

Data retention

We retain your data as long as necessary for business, legal, or operational purposes. Backups or archived data may persist even after deletion requests, where permitted by law.

Security

We implement appropriate technical and organizational measures to secure your data. However, no method of transmission over the internet is 100% secure.

Liability waiver

Yafe is not liable for indirect or consequential damages resulting from the use or inability to use the platform or third-party integrations.

Updates to this policy

We may update this Privacy Policy at any time. Changes will be posted on this page. Continued use of our services after changes indicates your acceptance of the updated terms.

Contact information

If you have any questions or concerns about our Privacy Policy, please contact us at:

Yafe

Email: info@yafe.sa

Phone: +966 114886850

Address: Riyadh, Saudi Arabia