Privacy Policy
Effective date: Mar 23, 2025
This Privacy Policy outlines how **Yafe** ("we", "our", or "us") collects, uses, shares, and protects your personal information when you use our platform and services. By accessing our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.
Information we collect
We collect both personal and non-personal information. "Personal information" includes your name, email, contact number, business data, messages, and any details that identify you directly or indirectly. We may also collect non-personal information like device type, browser, usage data, and technical diagnostics which does not identify you personally.
How we use your information
- Provide, maintain, and improve our services
- Process transactions and service requests
- Send service-related communications and marketing content
- Ensure security and prevent fraud
- Comply with legal obligations
Sharing of data
We may share your information with affiliates, third-party service providers, or regulatory bodies to deliver services, for compliance, or to enforce policies. We do not sell your data.
WhatsApp Cloud API integration
If you use WhatsApp services through Yafe, you acknowledge that your data may be hosted on Meta's Cloud API infrastructure located in the US and EU. Data localization is not available for this integration.
Location and device data
With your permission, we may collect geo-location data through Bluetooth, GPS, or Wi-Fi to improve functionality. You may disable location services in your device settings.
Cookies and tracking
We use cookies and similar technologies to analyze trends and personalize content. You can modify cookie preferences through your browser settings.
Your rights
- Access or correct your personal information
- Request deletion of data
- Withdraw consent
Please note that revoking access or deleting data may affect your ability to use our services.
Third-party services
Our platform may include links to third-party services (e.g., Meta, WhatsApp). Their data practices are governed by their own privacy policies. We are not responsible for their content or practices.
Data retention
We retain your data as long as necessary for business, legal, or operational purposes. Backups or archived data may persist even after deletion requests, where permitted by law.
Security
We implement appropriate technical and organizational measures to secure your data. However, no method of transmission over the internet is 100% secure.
Liability waiver
Yafe is not liable for indirect or consequential damages resulting from the use or inability to use the platform or third-party integrations.
Updates to this policy
We may update this Privacy Policy at any time. Changes will be posted on this page. Continued use of our services after changes indicates your acceptance of the updated terms.
Contact information
If you have any questions or concerns about our Privacy Policy, please contact us at: